Delivery & Returns
We provide a next working day delivery service for all orders placed before 3pm for Ireland and Northern Ireland, and 2-3 days for UK delivery.
View delivery and returns page for full details.
Refunds: We have a 7 day refund policy where if the customer is unhappy with their device, they have 7 days from the purchase date to request a refund. If the device is an online order, we do not refund or cover postage costs.
Faulty devices must be returned within 14 days of purchase for direct exchange , After this time we reserve the right to repair the device.
Receipt of purchase MUST be provided when bringing a device back. We cannot be responsible for negligence.
We will either choose to repair the product in-house or replace as necessary outside of the 14 day exchange policy.
Your return will be given high priority, with most repairs and replacements being completed in approx 1-3 working days.
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